Of all major industries, the utility sector is the one most ruled by efficiency. With both governmental regulations and public expectations constantly driving utility companies to operate leaner and more effectively in their efforts to supply safe, affordable energy to their customers, there’s no room for waste resulting from non-value-adding processes.
Of course, technology plays a huge role in utility companies’ ability to do everything from managing customers’ accounts to overseeing energy grids and emergency plans. But no matter how advanced your company’s IT services are, there are always business processes and workflow procedures that can be better optimized. And if you’re tasked with the daily running of your business, recognizing where and how to make strategic changes can be a daunting task.
That’s why an increasing number of energy companies are opting to engage utility business strategy consulting services. With insights gained from objective third-party business specialists, changes that may have been overlooked are now brought to your attention with the necessary data to support transformation and assist in implementing it company-wide.
Business process consulting for the utility sector is a specialty of Business Transformation Institute, Inc. At BTI, we make it our mission to measurably improve the performance of your utility company — and not just for the short-term. Our expertise in process modeling, best practice models, workflow automation, change management, cloud-based computing and mobile computing helps make real improvements that you can embrace and sustain over the long-term.
Through our utility organization process mining consulting services, we can provide you with an effective snapshot of how your processes — which ultimately are the engines driving your company’s performance — are either adding to or subtracting from the value of services you provide to customers.
In addition, with our extensive experience spent training and certifying organizations in efficiency methodologies like Lean Six Sigma, our subject matter experts are industry leaders when it comes to recognizing wasteful and/or inefficient processes. This competence is a crucial advantage. Whether your concern lies with increasing your overall share of the market or scaling your services to meet market fluctuations, our consultants are highly skilled at layering their insights onto the hard-earned knowledge you have of your industry.
With this approach, through professional and respectful consulting, the results you’re looking for can become attainable. And along with employee buy-in, the changes you ultimately want to see adopted can be better supported for the overall improvement of your business.
Of course, your company is exposed to risk every day, whether that’s the possibility of not being in compliance with regulations or the threat of not meeting consumer expectations in times of emergency. Your ability to mitigate risk lies ultimately in the data you should be collecting and analyzing on an ongoing basis. But while you’re dealing with the status of your company today, who’s looking at the trends your data could reveal about where you’ll be tomorrow?
This is where utility sector software processing data mining services can play a critical role in the success of today’s utility companies. With advances in smart technology, utility companies are sitting on larger and more useful data caches than almost any other industry.
And when data leads how you make decisions, the results are often transformational. Of course, all the data in the world isn’t going to yield useful business insights without professional analysis, which is why company process data mining consultants for utility companies are in ever higher demand.
Unfortunately, some companies choose to take costly shortcuts and make strategic decisions based purely on the data that’s already giving them the answers they want. Others spend excessive time and resources searching datasets that are of little relevance to the business aspects they want to improve. In either case, the results are biased and unreliable — plus, they can hurt business.
You can benefit from the skilled data mining services that BTI provides. With an unbiased third-party perspective, our analysts collect sufficient pertinent data and analyze it systematically so that you’re able to make informed, data-driven decisions.
At BTI, our process consulting and data mining services have helped utility companies unlock their potential through improved workflow, automation adoption, and waste reduction. What’s important is that we can do the same for your company. Contact us to help your business attain a new level of efficiency.
BTI succeeds in its mission when an organization is measurably better in a way that makes a real difference, is able to sustain the change for the better, knows that it is better, and is satisfied with the result.
Business Transformation Institute, Inc. (BTI) joined in partnership with Raytheon SAS to help us bring together many diverse business units and to stabilize and improve our performance. Throughout the years we have worked together and achieved CMMI Maturity Level 5 while bringing together geographically and process diverse units. This has allowed us to have a much higher fluidity in our staff and contract execution locations without suffering performance degradation. Also, BTI has led the way in choreographing novel appraisal methodologies that have significantly reduced the cost of maintaining CMMI certification and ensuring that the programs do not suffer “set-back” during the gap between certification renewals.
CNI was going to graduate from the federal government’s 8(a) program. We had to be prepared to compete. Part of this is having good processes. BTI helped us to do it.
I was fortunate to work with the BTI team on deploying the CMMI Level 2 practice at Western Union. There were a number of obstacles in garnering top-down changes and support everyone that the team was able to work through and make it successful.
Implementing CMMI practices and procedures in an unstructured environment is surely difficult, but the BTI team was able to see the big picture and also make sure that the details were correctly addressed and implemented.
I highly recommend the BTI team!
