Raytheon SAS’ appraisal approach for 2011 and prior years emphasized minimizing the risk of an unsuccessful appraisal. In this traditional appraisal approach, the organization would conduct one (or more) Class B appraisals as a dress rehearsal for the “big event”. The activities culminated in an on-the-official record “big bang” Class A appraisal. As expensive as the appraisal event is, the hidden and greatest impact is on the programs as they gather artifacts and prepare for interviews.
In 2012, Raytheon SAS decided to radically change its appraisal approach in order to reduce program impact and appraisal costs while focusing on increasing high maturity consistency. Raytheon SAS teamed with BTI to achieve these goals and, in August 2014, Raytheon SAS successfully renewed its CMMI-DEV version 1.3 Maturity Level 5 credential for Raytheon SAS Engineering systems, hardware, and software product development programs that include new development using this new approach. An approach which cut previous appraisal costs by 43%.
Raytheon SAS’ and BTI’s new appraisal approach emphasizes small appraisals across all programs (not a select few) with minimal pre-appraisal artifact collection, replacing travel with web-based and telecom interactions, limited-duration interviews covering both artifact review and affirmations, planning to promote high information re-use across process areas during appraisals, and efficient data transfer from appraisal workbooks into preliminary and final findings presentations.