Who We Are

BTI was founded with the vision of creating a world freed from ineffective, inefficient, non-value-added processes.  Our collective work experience started in organizations that were unable to achieve their goals despite a wealth of funding, skilled and knowledgeable people, and access to the best technology on Earth.  What the organizations lacked was process—that is, how to do the work by effectively and efficiently marshaling people and resources.  As an organization and as individuals, we are optimists—setbacks may happen, but the right combination of process, people, and resources will win in the end.  BTI is dedicated to the idea that we live in a golden age of increasing productivity, where the way that we perform work is undergoing as monumental a revolution as the transition from the village craftsman to the assembly line.

BTI applies systems engineering skills at the enterprise level to drive measurable improvement.   Our toolbox for success is a synthesis of industry models such as DevOps, agile, Lean Six Sigma, the Capability Maturity Model Integration (CMMI®), and ITIL/ITSM.  While compliance with these standards is important, we emphasize measurable performance over compliance.

We help our customers maximize value delivered, increase efficiency, and eliminate roadblocks to create opportunities for innovation.

Since its start in 2005, BTI has served customers in 14 US states and the District of Columbia ranging in size from a 12 person organization to the Fortune 100.  BTI has provided systems engineering, process improvement, and process automation services to major U.S. corporations in industries such as Aerospace, Financial Services, Healthcare, Information Technology Solution Services, Retail, Utility, and the U.S. Federal Government.  BTI is headquartered in Hanover, Maryland.

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BTI offers process consulting services including process change management, training, and certifications for a variety of industries.

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