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ITIL 4 Best Practices and Guiding Principles

ITIL 4 is here, and with it comes many questions from software developers, IT providers, and project managers alike. You may be wondering what ITIL 4 is, what to expect in the ITIL 4 update, what the difference is between ITIL 3 and 4, or how to put ITIL 4 principles into practice. For those…

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