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Product developers and process implementers
Anyone interested in managing software development with an end goal of increased customer satisfaction
There are no prerequisites for this course.
Two days
TOPICS
- Introduction
- Overview of DMAIC
- The Seven Basic Tools
- Understanding variation in software engineering
- Challenges in software
- Requirements, architecture, design, development, peer reviews, and testing
- Short run control techniques
- Attribute techniques
- Critical to Quality
- FMEA
- Next steps
This course helps people to understand how to apply Six Sigma statistical process control and other techniques to work that is not production-line oriented, such as software engineering. The mixture of lecture sessions and hands-on exercises provides the student with a basic understanding of statistical process control and how it may used in a software setting. The course emphasizes using techniques to control aspects of the work that are both important to control and are practical to control.
None.
On the first day of the course, participants will receive Measuring the Software Process by William Forac and a course notebook with copies of the course slides. Students retain all materials after class completion.
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