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Highly skilled Business Transformation Institute process engineers will help you analyze your business services and needs to determine your driving process requirements. With Business Transformation Institute's assistance, you will be able to answer these questions:
- What do my processes need to do to meet both strategic and immediate objectives?
- Who are my customers-who get value from processes?
- What performance measures do my processes need to satisfy-response times, agility, defect prevention?
- How do my processes interact, support, and are supported by other processes?
- What constraints must my processes satisfy-legal, regulatory, safety, financial, security, standards compliance (e.g., CMMI, People CMM, ISO)?
Business Transformation Institute answers these questions using traditional systems engineering methods and techniques like "Suppliers, Inputs, Process, Outputs, Customers" (SIPOC) analysis, Critical to Quality tree, Balanced Scorecard, and Quality Function Deployment. We help you use these requirements for process automation, process analysis to decrease variability and eliminate non-value-added waste, business-smart ISO 9001 and CMMI compliance, and new process development.
- Customer needs and wants drive your business requirements. Your business requirements drive how you operate. How you operate is your processes. Knowing process requirements lets you drive process improvement and automation efforts from your customer-oriented business needs.
- Customers only want to pay for things that give them value. From the customers' viewpoint, anything else is waste. Knowing your process requirements linked to your business requirements lets you eliminate the waste in your processes.
- Variability in your process leads to dissatisfied customers. Making your processes predictable-that is, less variable-makes for happier customers. Unfortunately, not all aspects of your processes may be within your control. Knowing your process requirements helps you decide what processes are worth the invest to control and which are not worth the investment.
Learn how Business Transformation Institute applies:
- Traditional systems engineering methods
- SIPOC analysis
- Critical to Quality Tree (CTQ)
- Balanced Scorecard
- Quality Function Deployment
to help you discover and analyze your process requirements.
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