Six Sigma

Having roots in statistics and data collection, Six Sigma is a set of methodologies founded on a business philosophy that to attain the highest levels of customer satisfaction, the organization much achieve world-class quality and continuous improvement. A 6 sigma-level organization has only 3.4 product or service defects per million units or service opportunities.

BTI’s six sigma trained and black belt certified staff can guide your organization through the complexities of planning and conducting a six sigma project, regardless of project size or scope. Six sigma efforts may be combined with other process improvement initiatives such as BPM Automation, Lean, ISO 9001, and CMMI-DEV.

Here are some of the ways BTI can help your organization using Six Sigma:

• Six sigma training (integrated Lean Six Sigma Black Belt or Lean Six Sigma Green Belt training)
• Consulting with management to identify candidate projects
• Assist with six sigma project planning and management
• Establish ways to objectively measure and track performance improvements
• Focus attention on process management at all levels of the organization
• Improve customer satisfaction by addressing defects
• Align business processes with customer requirements
• Increase process capability, efficiency and effectiveness
• Develop new processes, products and services that better meet customer requirements
• Plan and conduct Design of Experiments
  

BTI’s involvement can be adjusted to your specific requirements ranging from six sigma training, pilot project selection and planning, periodic coaching and mentoring, or managing an entire six sigma effort.

Lean Enterprise

A lean enterprise is an organization that has implemented a system of methods that emphasize identifying and eliminating all non-value-added activities from an enterprise or associated support organization. Non-value-added activities result in waste, delays, poor quality, and increased costs. Eliminating these problem activities fosters an environment where customer satisfaction is a primary focus and where the right products or services are delivered at the right time, to the right location, and in the right condition. The end result is an organization that can more readily adapt to changing markets and demand while increasing quality and customer satisfaction.

BTI’s lean methodologies can help your organization achieve its process and quality objectives. Lean can be combined, as needed with other services such as BPM automation and six sigma to achieve the desired results for your organization.

BTI offers the following Lean services:

• Lean training (integrated Lean Six Sigma Black Belt or Lean Six Sigma Green Belt training)
• Value-stream analysis
• Process definition and mapping
• Work flow optimization
• Provide focus on value-added activities
• Performance scorecards and metrics
• Error proofing and eliminating defects
• Just-in-time and agile methods
• Process capability studies

Contact BTI today to learn how Lean Six Sigma can help your organization or to obtain a quote.