Business Process Management (BPM) and Automation
 The
goal of business process management (BPM) is to align all
facets of an organization to its customer’s requirements.
In doing so, BPM enhances process efficiency and effectiveness.
One proven way to accomplish this is through process automation.
BTI’s staff is experienced in all aspects of business process
automation and is a partner with Metastorm Inc., using its
Metastorm BPM? development tool.
BTI’s customers span industry and government. BTI’s customers include major information technology companies, large financial institutions, small business, and the U.S. Government, including the U.S. Intelligence Community.
Here are just a couple of examples of how our business process automation services can help you:
- BTI delivered an automation project recognized by Metastorm as providing the highest return-on-investment for a Fortune 200 company
- BTI created a distributed, automated employee annual performance review system for a 1200+ person organization—producing a review audit trail and eliminating late reviews and incorrect paperwork
- BTI implemented an invoice processing system, saving an organization $800,000 in costs from penalties and processing of second (and third) invoices
BTI can automate your processes using business process management
technology more than 24 times faster than traditional automation
through software development. Think of this another way: a
project that would normally cost $100,000 will cost only $4,000!
Plus, BTI can deploy a solution on your servers or a low-cost
solution hosted on one of our secure, distributed, backup
servers.
Our capabilities can help your organization:
- Reduce administrative barriers to smooth work flow as processes cross boundaries from person to person and office to office
- Decrease processing time by slashing your people’s wasted effort on mundane details while enhancing their decision-making capability
- Shrink rework costs needed to correct manually-made mistakes
- Update work procedures without having to go through expensive and time-consuming rollout and training procedures
- Enhance management visibility into process execution to support resource management and process adherence
BTI offers the following value-added BPM services:
(click on a topic to expand the section
and get more information)
Process Automation Development
 BTI
will develop, test, and deploy an application to your specifications.
BTI’s Metastorm-certified developers will:
- Work with you to document the process to the degree
needed to automate it
- Develop an application to your specifications; application
can be integrated with external databases
- Work with you to do application testing and validation
- Provide input so that the customer can create documentation
-OR- create end-user documentation
- Train groups of your personnel at your facility(ies)
Click
here to contact BTI for more information or to obtain
a quote.
BPM Application Hosting
BTI will develop and host a process automation application
to the customer’s specifications. The application will be
accessible by 128-bit SSL encryption.
- BTI works with you to document the process to the degree
needed to automate it
- BTI develops an application to the customer's specifications
- BTI works with the customer to do application testing and validation
- BTI repairs any bugs found during the customer's service contract
- BTI owns and maintains a Metastorm server and license and the database server and license with SSL access and password protection for the customer
- BTI provides input so that the customer can create documentation
- BTI provides training to a designated customer point-of-contact at a BTI facility
- The customer contracts for application use on an annual basis
- The customer can request changes in the role assignments in the application
- BTI provides a server, accessible through the internet with 128-bit SSL encryption
- BTI’s server provides 100 Mbps internet connectivity enabling users to have fast response times Additional bandwidth is available for an additional cost
- BTI server will be available on a 100% basis, excluding scheduled maintenance time
Click
here to contact BTI for more information or to obtain
a quote.
Bundled BPM Development and Hosting
- BTI will develop and host a process automation application
to the customer’s specifications. The application will
be accessible by 128-bit SSL encryption
- BTI works with the customer to document the process
sufficiently to automate it
- BTI develops an application to the customer's specifications
- BTI works with the customer to do application testing
and validation
- BTI repairs any bugs found during the customer's service
contract
- BTI owns and maintains a Metastorm server and license
and the database server and license with SSL access and
password protection for the customer
- BTI provides input so that the customer can create documentation
- BTI provides training to a designated customer point-of-contact
at a BTI facility
- The customer contracts for application use on an annual
basis.
- The customer can request changes in the role assignments
in the application
- BTI provides a server, accessible through the internet
with 128-bit SSL encryption
- BTI’s server provides 100 Mbps internet connectivity
enabling users to have fast response times – additional
bandwidth is available for an additional cost
- BTI server will be available on a 100% basis, excluding
scheduled maintenance time
Click
here to contact BTI for more information or to obtain
a quote.
BPM Service Levels and Options
BTI offers 3 service levels, basic, intermediate, and premium,
affording you a variety of options with your application
development project:
- User and administrative documentation
- Process improvement enhancements (e.g., verifying compliance
with SOX 404, or combining application development with
one or more of our other service offerings such as ISO
9001, CMMI, and lean six sigma)
- Application support
- User training
- Application upgrades
- Combine your BPM project with any of BTI’s other services
such as CMMI, ISO 9001, Process Improvement or Lean Six
Sigma
Click
here to contact BTI for more information or to obtain
a quote.
Try-Before-You-Buy Option
 Try
Metastorm before you buy! Are you interested in using Metastorm
BPM applications but are hesitating because it represents
an unknown return-on-investment?
BTI's Metastorm Application Hosting service gives you the option to try applications before you invest in MBPM. For a fraction of the cost compared to investing in your own MBPM license and infrastructure you can experience MBPM's great ROI with the applications that you develop, running on BTI's secure internet-accessible MBPM server.
Our basic three-month try-before you buy package gives you plenty of time to evaluate BPM's great ROI while eliminating the risk of moving your organization to Metastorm BPM processes. Plus, the applications you developed can be immediately deployed to your servers once you decide or continue to run on BTI's servers while providing you all of the benefits!
Click
here to contact BTI for more information or to obtain
a quote.
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